Senior Specialist, Production Services Application Support Analyst

慨正橡扯; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible global resources

Generous paid leaves

Health and wellness programs

Job summary

慨正橡扯 is seeking a Senior Specialist to join the Production Services Payments Enablement team in Pittsburgh. This role focuses on supporting critical financial systems to ensure secure and timely processing of transactions.

The ideal candidate will have a Bachelor’s degree in computer science, along with 4-6 years of experience in applications support, particularly in Linux-based production environments and AWS infrastructure. The role offers competitive compensation and benefits, fostering well-being and personal resilience.

Qualifications

• 4-6 years of experience in applications support or production environment.
• Experience in the securities or financial services industry is a plus.
• Strong understanding of application deployments and change management.

Responsibilities

• Support critical financial systems and interfaces for transaction processing.
• Monitor and support business-critical applications.
• Resolve production issues and maintain system stability.

Skills

Linux-based production environments

AWS infrastructure

Mainframe systems integration

Incident management

High-pressure production environments

Communication and collaboration

Education

Bachelor’s degree in computer science or related discipline

Job description

Senior Specialist- Production Services

We’re seeking a future team member for the role of Senior Specialist to join the Production Services Payments Enablement team. This role is located in PGH.

Responsibilities

• This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks.
• The role focuses on monitoring and supporting a suite of business‑critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions.
• The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.

Qualifications

• Bachelor’s degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
• Strong experience supporting Linux‑based production environments
• Experience with AWS infrastructure, services, and cloud‑based operational support
• Working knowledge of mainframe systems and integration with distributed platforms
• Experience in production support, incident management, and root cause analysis
• Familiarity with high‑availability transaction processing or messaging environments
• Strong understanding of application deployments, change management, and implementation support
• Ability to manage risk, prioritize issues, and work effectively in high‑pressure production environments
• Strong communication and collaboration skills, with the ability to work across multiple teams and locations

Benefits

BNY offers highly competitive compensation, benefits, and well‑being programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.