Senior Specialist, Production Services Infrastructure Support Analyst

BNY; Boston (MA); On-site; USD 120,000 - 165,000; Full time

Job summary

BNY Mellon in Boston seeks a Senior Specialist, Production Services Infrastructure Support Analyst to protect critical information and assets across the IT stack. You will participate in server lifecycles, patching, tuning, and break/fix activities while collaborating with diverse teams.

The role requires strong Linux/Windows administration, VMware, SAN/NAS, backup expertise, and scripting skills in Shell/PowerShell/Python, plus experience with Ansible/Jenkins/Git/Azure/Oracle Cloud.

Qualifications

• 5–7 years of experience in Linux administration with excellent troubleshooting skills; RHCE certification is a plus.
• Experience in Windows administration, including Windows Server 2012/2016/2019, with strong troubleshooting skills.
• Experience in VMware administration: installation, upgrades, troubleshooting, patching, and backup/recovery of VMs.
• Experience in SAN/NAS storage administration, including SAN zoning and SAN migration.
• Experience in backup administration (Data Domain, NetBackup).
• Proficiency with shell, PowerShell, and Python scripting.
• Experience with Ansible, Jenkins, Git, Azure, VMware, Oracle Cloud, Cisco UCS, and Oracle Exadata.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Protect critical information, systems, and assets; build solutions, implement new software and hardware, provide training, and assist in developing an overall IT strategy.
• Empower breakthrough innovations, take ownership of challenging assignments, lead initiatives, and drive responsibilities.
• Participate in all aspects of web, database, and application server lifecycles: installing new hardware and operating systems, supporting existing servers and platforms, applying bug and security patches, performance monitoring and tuning, break/fix troubleshooting, and retiring or upgrading older hardware and platforms.
• Diagnose and resolve problems quickly, and communicate effectively with interdisciplinary teams and users to ensure a smooth, efficient technology infrastructure.

Skills

Linux administration

Windows administration

Shell/PowerShell/Python

Excellent communication

Education

RHCE certification

Tools

VMware administration

SAN/NAS storage

Backup administration

Ansible

Jenkins

Git

Azure

Oracle Cloud

Cisco UCS

Oracle Exadata

Job description

Senior Specialist, Production Services Infrastructure Support Analyst

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

This role is located in Boston.

Responsibilities

• Protect critical information, systems, and assets; build solutions, implement new software and hardware, provide training, and assist in developing an overall IT strategy.
• Empower breakthrough innovations, take ownership of challenging assignments, lead initiatives, and drive responsibilities.
• Participate in all aspects of web, database, and application server lifecycles: installing new hardware and operating systems, supporting existing servers and platforms, effecting bug and security patching, performance monitoring and tuning, break/fix troubleshooting, and retiring or upgrading older hardware and platforms.
• Diagnose and resolve problems quickly, and communicate effectively with interdisciplinary teams and users to ensure a smooth, efficient technology infrastructure.

Qualifications

• 5–7 years of experience in Linux administration with excellent troubleshooting skills; RedHat Engineer certification (RHCE) a plus.
• Experience in Windows administration, including Windows Server 2012/2016/2019, with strong troubleshooting skills.
• Experience in VMware administration: installation, upgrades, troubleshooting, patching, and backup/recovery of VMs.
• Experience in SAN/NAS storage administration, including SAN zoning and SAN migration.
• Experience in backup administration (Data Domain, NetBackup).
• Proficiency with shell, PowerShell, and Python scripting.
• Experience with Ansible, Jenkins, Git, Azure, VMware, Oracle Cloud, Cisco UCS, and Oracle Exadata.
• Excellent written, verbal, and interpersonal communication skills.

Compensation & Benefits

BNY offers a competitive compensation package, inclusive of a base salary that may vary based on location, skills, and experience. The base salary is only part of the total rewards package, which may include an annual discretionary incentive award. Eligible employees may enroll in a 401(k) plan and participate in company‑sponsored medical, dental, vision, and basic life insurance plans, as well as paid time off benefits such as vacation and sick time. Additional benefits may be provided at the time of offer.

Equal Employment Opportunity

BNY is an Equal Employment Opportunity/​Affirmative Action Employer – underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.