Vice President, Production Services Infrastructure Support

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid leave

Wellbeing programs

Job summary

BNY Mellon is seeking a Vice President of Production Services in Pittsburgh, PA. In this leadership role, you will focus on delivering high-quality infrastructure services and driving continuous improvement through collaboration and innovation.

The ideal candidate will have a bachelor's degree in Computer Science or a related field, with 6-10 years of experience in infrastructure operations. Benefits include competitive compensation, generous leave, and support for personal resilience and financial goals.

Qualifications

• Minimum 6-10 years of experience in infrastructure operations and production services management.
• Expertise in infrastructure operations and production services management.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Lead infrastructure operations ensuring service delivery excellence.
• Collaborate with teams to optimize infrastructure solutions.
• Oversee incident management and resolution processes.
• Analyze performance metrics for strategic insights.
• Mentor team members fostering a collaborative environment.
• Ensure compliance with policies and regulations.

Skills

Infrastructure Operations Management

Analytical Skills

Leadership

Problem-Solving

Communication

Education

Bachelor's degree in Computer Science or Information Technology

Professional certifications in relevant technologies

Job description

Vice President, Production Services Infrastructure Support

Location: Pittsburgh, PA

We are seeking a leader to join our Tech – Production Services team. In this role, you will work to deliver high‑quality, reliable infrastructure services while driving continuous improvement and fostering a culture of collaboration and innovation.

Responsibilities

• Lead infrastructure operations by implementing industry best practices and leveraging advanced technologies to ensure seamless service delivery.
• Collaborate with cross‑functional teams to design and optimize infrastructure solutions, demonstrating expertise in production services.
• Oversee incident management and resolution processes, ensuring minimal downtime and maintaining service integrity.
• Analyze performance metrics and trends, providing strategic insights and recommendations to enhance infrastructure efficiency.
• Mentor and guide team members, fostering a collaborative and innovative work environment.
• Ensure compliance with organizational policies and regulatory requirements, while maintaining comprehensive documentation and audit trails.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. Professional certifications in relevant technologies or infrastructure management are preferred.
• Typically 6‑10 years of experience in infrastructure operations and production services management.
• Expertise in infrastructure operations and production services management.
• Strong analytical and problem‑solving capabilities.
• Excellent communication and leadership skills.

Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leave, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity / Affimative Action Employer – Underrepresented racial and ethnic groups, Females, Individuals with Disabilities, Protected Veterans.