Veterinary Shift Lead: Team Leader & Pet Care

MARS Veterinary; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off

Continuing education allowance

Employee assistance program

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to oversee paraprofessional staff and assist the veterinary team. You will balance leadership duties with hands-on care, ensuring smooth operations across shifts and high-quality client service.

You will coordinate staff, guide the team, and support hospital leadership with effective communication and adherence to protocols. This role requires initiative, multitasking, and strong problem-solving abilities.

Qualifications

• Associate’s degree or veterinary technician certification preferred.
• Two years experience in healthcare or veterinary setting required.
• Supervisory experience preferred.
• Strong communication and client service skills.

Responsibilities

• Lead paraprofessional staff and support hospital leadership.
• Coordinate schedules and supervise the paraprofessional team.
• Promote client care and maximize productivity of the team.
• Assist veterinarians and veterinary technicians as needed.

Skills

Leadership

Communication skills

Multi-tasking

Problem solving

Team mentoring

Education

Associate degree

Veterinary technician certification

Job description

Banfield Pet Hospitals is seeking a Shift Lead to oversee paraprofessional staff and assist the veterinary team. You will balance leadership duties with hands-on care, ensuring smooth operations across shifts and high-quality client service.

You will coordinate staff, guide the team, and support hospital leadership with effective communication and adherence to protocols. This role requires initiative, multitasking, and strong problem-solving abilities.