Veterinary Shift Lead: Lead the Team, Elevate Pet Care

MARS Veterinary; Herndon (VA); On-site; USD 29,000 - 37,000; Full time

Job summary

Banfield is seeking a Shift Lead to balance leadership and paraprofessional duties in our hospital. The role emphasizes prioritizing tasks to maintain hospital productivity and client care while supporting the Practice Manager and veterinary team.

Youll perform paraprofessional duties, assist with surgeries when applicable, educate clients about wellness plans, and help manage daily operations to ensure high-quality care for pets and satisfaction for clients.

Qualifications

• Demonstrated leadership and team supervision abilities.
• Strong commitment to client service and client education.
• Ability to communicate clearly with team and clients.

Responsibilities

• Assist clients with documentation and pet records.
• Provide high‑quality client service and explain wellness plans.
• Support veterinarian and tech team to maximize productivity.
• Lead paraprofessional team and assist with scheduling and tasks.

Skills

Leadership

Client service

Communication

Job description

Banfield is seeking a Shift Lead to balance leadership and paraprofessional duties in our hospital. The role emphasizes prioritizing tasks to maintain hospital productivity and client care while supporting the Practice Manager and veterinary team.

Youll perform paraprofessional duties, assist with surgeries when applicable, educate clients about wellness plans, and help manage daily operations to ensure high-quality care for pets and satisfaction for clients.