Veterinary Shift Lead: Team Leader & Client Care

Medical Management International, Inc.; Miami Beach (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401(k) and Roth

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health Resources

Job summary

Banfield is seeking a Shift Lead to provide leadership on site and support the veterinary team across shifts. The role blends paraprofessional duties with leadership, ensuring continuity and supervision of staff while maximizing productivity and client care.

You will work with Practice Manager and COS to maintain effective communication with clients, associates, and leadership, following Brand and protocol standards.

Qualifications

• Experience as a veterinary assistant or paraprofessional preferred.
• Strong client service and communication skills.
• Ability to prioritize duties and work across shifts.

Responsibilities

• Act as CSC and/or veterinary assistant/technician on duty across shifts.
• Recruit new clients and manage client/pet flow for smooth operations.
• Educate clients about Optimum Wellness Plans and preventive care.

Job description

Banfield is seeking a Shift Lead to provide leadership on site and support the veterinary team across shifts. The role blends paraprofessional duties with leadership, ensuring continuity and supervision of staff while maximizing productivity and client care.

You will work with Practice Manager and COS to maintain effective communication with clients, associates, and leadership, following Brand and protocol standards.