Veterinary Shift Lead: Team & Client Care Leader

Banfield Pet Hospital; West Valley City (UT); On-site; USD 51,577,000 - 66,125,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Continuing Education Allowance

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS in leading the team to deliver high-quality patient care and exceptional client service. The role includes performing Client Services Coordinator and Veterinary Assistant duties as needed, while ensuring adherence to hospital policies and five-principle values.

The position requires availability for weekends and evenings, a minimum two years of veterinary hospital experience, and comfortable

Qualifications

• Ability to work at a computer for long periods.
• Comfortable around a variety of pets (dogs, cats, birds, reptiles).
• Willingness to work weekends and evenings as needed.
• Must have basic reading, writing, and speaking English prose.
• Able to stand, walk, and lift up to 50 pounds as required.

Responsibilities

• Provide exceptional client and patient experiences while supporting hospital leadership.
• Assist in guiding the team to maximize productivity and profitability.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.

Skills

Computer proficiency

Pet handling

Weekend/evening hours availability

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS in leading the team to deliver high-quality patient care and exceptional client service. The role includes performing Client Services Coordinator and Veterinary Assistant duties as needed, while ensuring adherence to hospital policies and five-principle values.

The position requires availability for weekends and evenings, a minimum two years of veterinary hospital experience, and comfortable