Veterinary Shift Lead: Team Builder & Client Champion

Banfield Pet Hospital; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

CE Allowance

Life insurance

Disability insurance

Flexible spending accounts

Parental leave

Job summary

Banfield Pet Hospital is seeking a Shift Lead to perform duties of a Client Services Coordinator or Vet Assistant when needed, while supporting the Practice Manager and Chief of Staff to guide the team toward productive, high-quality pet care. This role emphasizes leadership, client education, and adherence to Banfield protocols in a busy hospital environment.

The Shift Lead fosters a supportive team culture, ensures effective communication with clients and colleagues, and helps schedule staff

Qualifications

• Two years of veterinary hospital experience.
• Weekend and evening availability.
• Must be 18 years of age or older.

Responsibilities

• Assist and support hospital leadership to maximize productivity and profitability.
• Ensure quality medical care and exceptional client service while supervising the team when needed.
• Schedule associates to meet client needs and proactively plan time off and CE scheduling.
• Ensure compliance with Banfield policies and dress guidelines.

Job description

Banfield Pet Hospital is seeking a Shift Lead to perform duties of a Client Services Coordinator or Vet Assistant when needed, while supporting the Practice Manager and Chief of Staff to guide the team toward productive, high-quality pet care. This role emphasizes leadership, client education, and adherence to Banfield protocols in a busy hospital environment.

The Shift Lead fosters a supportive team culture, ensures effective communication with clients and colleagues, and helps schedule staff