Veterinary Shift Lead: Lead the Team, Elevate Pet Care

Mars Petcare; Gainesville (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Educational Allowance

Parental Leave

Wellness program

Job summary

Banfield Pet Hospital in Gainesville, VA is seeking a Shift Lead to perform the duties of a CSC and veterinary assistant while providing leadership across shifts. You will support hospital leadership and help coordinate paraprofessional staff to maximize patient care and productivity.

The role comprises about 20% leadership duties and 80% paraprofessional tasks, including client education on Optimum Wellness Plans, managing client flow, and ensuring clean, compliant treatment areas.

Qualifications

• Lead paraprofessional staff and support hospital leadership.
• Educate clients about wellness plans and hospital services.
• Demonstrate professionalism and compassionate client care.

Responsibilities

• Perform CSC and/or veterinary assistant duties as needed.
• Balance leadership and paraprofessional tasks (~20%/80%).
• Ensure safety, cleanliness, and proper documentation.
• Coordinate client flow and hospital workflow across shifts.

Skills

Leadership

Veterinary assistant duties

Customer service

Team coordination

Job description

Banfield Pet Hospital in Gainesville, VA is seeking a Shift Lead to perform the duties of a CSC and veterinary assistant while providing leadership across shifts. You will support hospital leadership and help coordinate paraprofessional staff to maximize patient care and productivity.

The role comprises about 20% leadership duties and 80% paraprofessional tasks, including client education on Optimum Wellness Plans, managing client flow, and ensuring clean, compliant treatment areas.