Veterinary Shift Lead - Client Care & Team Coach

Medical Management International, Inc.; Gainesville (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) and Roth plans

Paid time off

Job summary

Banfield is seeking a Shift Lead to perform the duties of a CSC and/or veterinary assistant while providing leadership across shifts and supporting Practice Manager and COS in communication with clients and staff. The role blends paraprofessional duties (approximately 80%) with leadership responsibilities (about 20%), ensuring productivity and high-quality care throughout the hospital.

The position emphasizes client education on wellness plans, preventive care, and hospital services, with

Qualifications

• Leadership experience in a veterinary setting or clinical leadership role.
• Strong client communication and service orientation.
• Ability to coordinate paraprofessional staff and support hospital leadership.
• Experience assisting veterinary procedures as applicable.

Responsibilities

• Lead paraprofessional staff to maximize productivity and client care.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with surgeries as applicable and support veterinary staff.
• Maintain safe, clean, and organized treatment areas, exam rooms and labs.

Skills

Leadership

Client service

Team coordination

Paraprofessional experience

Surgical assistance

Job description

Banfield is seeking a Shift Lead to perform the duties of a CSC and/or veterinary assistant while providing leadership across shifts and supporting Practice Manager and COS in communication with clients and staff. The role blends paraprofessional duties (approximately 80%) with leadership responsibilities (about 20%), ensuring productivity and high-quality care throughout the hospital.

The position emphasizes client education on wellness plans, preventive care, and hospital services, with