Veterinary Shift Lead: Elevate Pet Care & Team

MARS Veterinary; Lake Park (FL); On-site; USD 25,485 - 32,566; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts

Health Savings Account

Parental Leave

CE Allowance

Commuter Benefit

Pet Wellness Plans

Job summary

Medical Management International, Inc. in Lake Park, FL is seeking a Shift Lead who serves as CSC and veterinary assistant while ensuring consistent leadership across shifts.

The role prioritizes hospital productivity and client service, collaborating with the Practice Manager to communicate with clients, associates, and central teams while maintaining Banfield protocols and compliance. The position emphasizes leadership, paraprofessional support, and a commitment to quality care and client

Qualifications

• The Shift Lead uses good judgment to prioritize responsibilities daily.
• Assist the Practice Manager in developing an efficient, productive hospital team.
• Foster an environment where associates feel valued and perform at their best.

Responsibilities

• Assist Practice Manager in developing an efficient, productive hospital team.
• Support hospital labor management by adjusting paraprofessional schedules.
• Train and mentor paraprofessional associates to ensure quality care and service.
• Provide excellent client service and educate on wellness plans and hospital services.
• Ensure hospital operations run smoothly and cases are assigned clearly to VAs.
• Identify bottlenecks and propose solutions to maintain continuity of care.

Skills

Leadership

Customer service

Communication

Team training

Job description

Medical Management International, Inc. in Lake Park, FL is seeking a Shift Lead who serves as CSC and veterinary assistant while ensuring consistent leadership across shifts.

The role prioritizes hospital productivity and client service, collaborating with the Practice Manager to communicate with clients, associates, and central teams while maintaining Banfield protocols and compliance. The position emphasizes leadership, paraprofessional support, and a commitment to quality care and client