Veterinary Shift Lead: Lead a High-Impact Pet Care Team

MARS Veterinary; Wakefield (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Student debt relief program

Paid time off

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS, guiding the team to deliver top-tier client and patient care while maximizing hospital productivity. The role involves supervising staff, ensuring quality medical care, and stepping into Client Services Coordinator and Veterinary Assistant duties as needed.

The ideal candidate enjoys leading teams, upholding Banfield protocols, and delivering exceptional client education on wellness plans,

Qualifications

• Two years of veterinary hospital experience preferred.
• Must be able to work at a computer and communicate effectively.
• Ability to supervise and lead a team.
• Strong client service mindset is required.

Responsibilities

• Provide exceptional client and pet experiences.
• Assist Practice Manager and Chief of Staff in guiding the team.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.
• Schedule staff to meet client needs and ensure high productivity.

Skills

Two years veterinary hospital exp

Computer literacy

Customer service oriented

Leadership ability

Education

High School Diploma preferred

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS, guiding the team to deliver top-tier client and patient care while maximizing hospital productivity. The role involves supervising staff, ensuring quality medical care, and stepping into Client Services Coordinator and Veterinary Assistant duties as needed.

The ideal candidate enjoys leading teams, upholding Banfield protocols, and delivering exceptional client education on wellness plans,