Veterinary Shift Lead: Patient Care Leader

MARS Veterinary; Mount Laurel Township (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to perform CSC and veterinary assistant/technician duties while providing leadership across shifts. The role emphasizes balancing paraprofessional tasks with supervisory responsibilities to ensure smooth hospital operations and client service.

The position supports the Practice Manager and COS, coordinating communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.

Qualifications

• Act as CSC and veterinary assistant/technician duties.
• Lead paraprofessional staff and support hospital leadership.
• Coordinate client service and hospital operations to maximize productivity.
• Educate clients about wellness plans and preventive care.

Responsibilities

• Promote hospital services and recruit clients to the hospital.
• Maximize the number of pets seen through a productive workflow.
• Assist with surgeries and other procedures as applicable.
• Maintain safety, cleanliness and organization of treatment areas.

Job description

Banfield Pet Hospitals is seeking a Shift Lead to perform CSC and veterinary assistant/technician duties while providing leadership across shifts. The role emphasizes balancing paraprofessional tasks with supervisory responsibilities to ensure smooth hospital operations and client service.

The position supports the Practice Manager and COS, coordinating communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.