Veterinary Receptionist - Wheaton, MD

Kindnesshospital; Wheaton (MD); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Sick Time / Paid Time Off

Continuing education allowance

Paid holidays

Job summary

Kindness Animal Hospital is seeking a Veterinary Receptionist to join a dedicated team focused on compassionate client service for pets and their families. The role emphasizes clear communication, efficient scheduling, and collaboration with veterinarians to support outstanding patient care.

We offer a comprehensive benefits package, flexible compensation, and a work environment that values work-life balance and ongoing learning. Join us to help strengthen the bond between pets and their people.

Qualifications

• Experience in veterinary reception or customer service preferred.
• Ability to communicate clearly with clients and staff.
• Commitment to compassionate, professional client care.

Responsibilities

• Serve as welcoming first point of contact for clients and their pets.
• Maintain clear, friendly communication with clients about care and appointments.
• Collaborate with the veterinary team to keep daily workflow organized.
• Maintain accurate client and patient information in the system.
• Support clients with questions and help them feel informed about pet care.
• Contribute to a positive, team-oriented hospital environment.

Skills

Communication

Customer service

Empathy

Teamwork

Job description

Kindness Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: A flexible approach to compensation that reflects your skill set and future performance

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonuses help support your goals today and in the future.

Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental insurance options, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, and uniform allowance provide opportunities to keep learning, growing, and building your veterinary career.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, employee discounts, consistent scheduling, and a team culture that values a healthy work-life balance.

Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Kindness Animal Hospital wants YOU on its team!

Kindness Animal Hospital is looking for a Veterinary Receptionist to join our dedicated team. Working together to establish and uphold the highest standards of patient care, we believe that to care for our patients, we must also care for each other.

We strive to cultivate a supportive, fun environment that encourages camaraderie and provides opportunities to learn and grow. In addition to practicing excellent medicine with exceptional people, Kindness Animal Hospital offers consistent scheduling, excellent work-life balance, and benefits designed to support you both personally and professionally.

Why Our Veterinary Receptionists Love It Here

• A supportive, fun, and collaborative team environment
• A hospital culture that believes caring for patients starts with caring for each other
• Consistent scheduling and an excellent work-life balance
• Opportunities to learn, grow, and develop professionally
• A team that values camaraderie, teamwork, and mutual respect
• The opportunity to make a meaningful difference for pets and the people who love them
• A workplace where your passion for veterinary care is encouraged to shine

What Our Veterinary Receptionists Do

• Serve as a welcoming and compassionate first point of contact for our clients and their pets
• Help create a positive client experience through clear, friendly, and professional communication
• Support clients with questions and help them feel informed and confident about their pets’ care
• Work closely with the veterinary team to help maintain an organized and efficient daily workflow
• Support communication between clients and the medical team
• Help maintain accurate client and patient information
• Provide empathetic service to clients during both routine and emotional visits
• Jump in where needed and contribute to a positive, team-oriented hospital environment

What Our Veterinary Receptionists Bring

• A genuine passion for pets, people, and veterinary care
• Strong communication and client service skills
• An empathetic approach to clients, coworkers, and yourself
• A positive and supportive attitude
• A commitment to teamwork and mutual respect
• The confidence to take ownership of tasks and responsibilities and deliver positive outcomes
• A desire to continue learning and growing professionally
• The ability to contribute positively to a collaborative veterinary environment
• A willingness to have a little fun while doing meaningful work

The Extras You’ll Actually Feel

• Consistent scheduling that helps make life outside of work easier to plan
• A supportive team that genuinely cares for one another
• Opportunities to learn, grow, and develop your career
• A workplace built around teamwork, camaraderie, and mutual respect
• A culture where enjoying yourself is part of doing great work
• The satisfaction of helping strengthen the bond between pets and their people

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Paid parental leave of up to three weeks of full pay for the birth or adoption of a child after one year of service (full-time only; in states with paid family leave programs, this benefit does not apply)
• Sick Time / Paid Time Off
• Free/discounted lab work for employee pets
• Pet discounts on services and products

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values at Kindness Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.