Veterinary Receptionist - Snohomish, WA

Snovets; Snohomish (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Tuition support

Lab discounts for employee pets

Job summary

Snohomish Station Animal Hospital is seeking a friendly Veterinary Receptionist to join our team. This full-time role offers three to four 10-hour shifts weekly, with a starting salary of $18–$21 per hour and a strong emphasis on compassionate client service.

As the first point of contact, you’ll welcome clients and their pets, schedule appointments, manage records, process payments, and support the front desk to keep the hospital running smoothly. Veterinary experience is preferred.

Qualifications

• Customer service experience required.
• Veterinary reception experience preferred.
• Full-time; 3–4 10-hour shifts per week.

Responsibilities

• Welcome clients and their pets with warmth and care.
• Answer calls and emails with outstanding service.
• Schedule appointments and manage daily flow.
• Collect medical histories and update patient records.
• Process payments and assist check-in/out.
• Maintain client and patient information in the practice system.
• Provide administrative support to help the hospital operate efficiently.
• Communicate clearly with clients and the veterinary team.

Skills

Customer service

Vet reception

Job description

Snohomish Station Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: $18–$21 per hour
Schedule: Three to four 10-hour shifts per week
Experience: Customer service experience required; veterinary reception experience preferred

Benefits Highlights

• Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), and Referral Bonus Program.
• Wellness & Peace of Mind: Health insurance including medical, dental, and vision (full-time only), supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.
• Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and a uniform allowance.
• Lifestyle Perks You'll Appreciate: Three- or four-day work weeks, six paid holidays (full-time only), an Employee Assistance Program, and an Employee Discount Program.

Looking for a veterinary reception role where you can build lasting relationships with pets and their people while working alongside a supportive, collaborative team? We'd love to meet you!

At Snohomish Station Animal Hospital, we're committed to creating a positive experience for every pet and every client who walks through our doors. We're looking for a friendly, organized, and compassionate Veterinary Receptionist who can keep our hospital running smoothly while making every visit feel welcoming and personal.

Why You'll Love It Here

As the first and last person our clients interact with, you'll play an essential role in creating an exceptional experience. You'll work alongside a warm, welcoming, and highly collaborative team that values compassion, professionalism, and outstanding client service.

• Three- to four-day work weeks that support work-life balance.
• A collaborative team that enjoys helping one another succeed.
• Opportunities for professional growth and continued learning.
• A positive workplace where compassion for pets and people comes first.
• The chance to make a meaningful impact on every client and patient experience.

What You'll Do

• Welcome clients and their pets with warmth, professionalism, and genuine compassion.
• Answer incoming phone calls and emails while providing outstanding customer service.
• Schedule appointments and help manage the daily appointment flow.
• Collect medical histories and accurately update patient records.
• Process payments and assist clients during check-in and check-out.
• Maintain accurate client and patient information within the practice management system.
• Provide administrative support to help the hospital operate efficiently.
• Communicate clearly with clients and the veterinary team to ensure a seamless experience.

What You'll Bring

• Excellent communication and interpersonal skills.
• Strong organizational skills and exceptional attention to detail.
• A compassionate, empathetic approach to client service.
• The ability to multitask and remain calm in a fast-paced environment.
• A genuine love of animals and commitment to their well-being.
• Proficiency with basic computer applications and accurate data entry.
• Veterinary reception experience and familiarity with veterinary terminology are a plus.

The Extras You'll Actually Feel

You’ll join a team that genuinely enjoys working together and believes every interaction matters. Whether you’re greeting clients, coordinating appointments, or supporting the medical team behind the scenes, your contributions will make a lasting difference for pets, their families, and your coworkers alike.

• A flexible approach to compensation that reflects your skill set and future performance.
• 401(k) matching & Roth Retirement Savings Plan.
• Flexible Spending Account (full-time only).
• 529 Savings Plan.
• Tuition Support Program (full-time only).
• Referral Bonus Program.
• Health insurance, including medical, dental, and vision (full-time only).
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only).
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off.
• Free/discounted lab work for all employee pets.
• Pet discounts on services and products.
• Quarterly Team Rewards Bonus Program.
• Continuing education allowance.
• Six paid holidays (full-time only).
• Employee Assistance Program.
• Employee discount program.

Join Our Team!

Diversity, equity, inclusion, and belonging are core values at Snohomish Station Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing unique perspectives and experiences that strengthen our team. That's why we're committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.