Veterinary Receptionist - Washington, PA

Meadowlands-Veterinary-Hospital-; North Strabane Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Pet discounts

Uniform allowance

Six paid holidays

Job summary

Meadowlands Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our team. We’re a well-established practice committed to providing outstanding patient care and exceptional service to the people who trust us with their pets.

We believe taking great care of our patients starts with taking care of our people—predictable schedules, actual lunch breaks, and a supportive team that values compassion for clients, patients, and teammates alike.

Qualifications

• Previous veterinary reception experience.
• Strong customer service and communication skills.
• A friendly, compassionate, and professional approach.
• Strong organizational skills and attention to detail.
• The ability to multitask and prioritize responsibilities in a busy environment.
• Confidence communicating with clients in person and over the phone.
• Ability to remain calm and professional during stressful or emotional situations.
• Reliability and strong follow-through.
• A positive attitude and collaborative, team-first mindset.
• A genuine passion for helping pets and the people who love them.

Responsibilities

• Greet clients and patients with warmth, professionalism, and compassion.
• Answer phones and provide exceptional customer service.
• Schedule appointments and help coordinate an efficient daily workflow.
• Check patients in and out while maintaining accurate client and patient information.
• Process invoices and collect payments.
• Communicate hospital services, recommendations, and next steps clearly to clients.
• Respond to client questions and concerns with empathy and professionalism.
• Maintain accurate medical records and client communications.
• Coordinate closely with doctors, technicians, and teammates to support patient care.
• Maintain an organized, efficient front desk.
• Help create a positive experience for every client and patient who visits.

Skills

Veterinary reception exp

Customer service

Communication

Organizational skills

Multitasking

Calm under pressure

Team player

Pet care empathy

Job description

Who we are

Meadowlands Veterinary Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary ReceptionistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Monday–Friday, 7–8 hour shifts with rotating Saturdays; no on-call shifts or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, an employee discount program, and a predictable schedule with most weekends off

Looking for a veterinary receptionist position where exceptional client service and a healthy work-life balance actually go together?

Meadowlands Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our exceptional team. We’re a well-established practice committed to providing outstanding patient care and exceptional service to the people who trust us with their pets.

We also believe taking great care of our patients starts with taking care of our people. That means predictable schedules, actual lunch breaks, a supportive team, and a workplace where compassion extends to our clients, our patients, and one another.

Why Our Veterinary Receptionists Love It Here

• Predictable Monday–Friday scheduling with 7–8 hour shifts
• Rotating Saturdays, so you’ll have most weekends off
• No on-call shifts or holiday hours
• Actual lunch breaks
• Flexibility that supports a healthy work-life balance
• A compassionate, supportive clinic culture
• Leadership and teammates who support your professional growth
• Mentoring and opportunities to continue developing your skills
• Occasional coffee runs and meals on us
• A workplace where your personality and contributions are appreciated

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth, professionalism, and compassion
• Answer phones and provide exceptional customer service
• Schedule appointments and help coordinate an efficient daily workflow
• Check patients in and out while maintaining accurate client and patient information
• Process invoices and collect payments
• Communicate hospital services, recommendations, and next steps clearly to clients
• Respond to client questions and concerns with empathy and professionalism
• Maintain accurate medical records and client communications
• Coordinate closely with doctors, technicians, and teammates to support patient care
• Maintain an organized, efficient, and welcoming front desk
• Help create a positive experience for every client and patient who walks through our doors

What You’ll Bring

• Previous veterinary reception experience
• Strong customer service and communication skills
• A friendly, compassionate, and professional approach
• Strong organizational skills and attention to detail
• The ability to multitask and prioritize responsibilities in a busy environment
• Confidence communicating with clients in person and over the phone
• The ability to remain calm and professional during stressful or emotional situations
• Reliability and strong follow-through
• A positive attitude and collaborative, team-first mindset
• A genuine passion for helping pets and the people who love them

The Extras You’ll Actually Feel

At Meadowlands Veterinary Hospital, work-life balance isn’t just something we put in a job ad. Our predictable schedule, 7–8 hour shifts, rotating Saturdays, actual lunch breaks, and no on-call or holiday hours mean you’ll have time and energy for life outside of the hospital.

Inside the hospital, you’ll find a compassionate and supportive team that believes everyone benefits when we help one another learn and grow. Add in occasional coffee runs, meals on us, mentoring, and a culture that appreciates what makes each team member unique, and you’ll find a workplace designed to support you personally and professionally.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Meadowlands Veterinary Hospital and Vetcor. We’re committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.