Veterinary Receptionist - Washington, PA

Vetcor; Washington (Washington County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Employee discounts

Job summary

Meadowlands Veterinary Hospital is seeking an experienced Veterinary Receptionist to greet clients, manage appointments, and process payments in a busy practice. The role emphasizes compassionate client service and teamwork.

The position offers a full-time schedule, Monday–Friday with rotating Saturdays, no on-call shifts, and competitive pay based on experience, along with a generous benefits package and opportunities for growth.

Qualifications

• Previous veterinary reception experience.
• Strong customer service and communication skills.
• Friendly, compassionate, and professional approach.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Confident communication with clients in person and over the phone.
• Remain calm under stressful situations.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones and provide exceptional customer service.
• Schedule appointments and coordinate daily workflow.
• Check patients in and out with accurate records.
• Process invoices and collect payments.
• Communicate services, recommendations, and next steps clearly.
• Maintain accurate medical records and client communications.
• Coordinate with doctors and team to support patient care.
• Maintain an organized, welcoming front desk.
• Create a positive experience for every client and patient.

Skills

Previous veterinary reception

Customer service

Communication skills

Organizational skills

Job description

Who We Are

Meadowlands Veterinary Hospital is Hiring an Experienced Veterinary Receptionist!

We’re a well-established practice committed to providing outstanding patient care and exceptional service to the people who trust us with their pets.

We also believe taking great care of our patients starts with taking care of our people. That means predictable schedules, actual lunch breaks, a supportive team, and a workplace where compassion extends to our clients, our patients, and one another.

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday–Friday, 7–8 hour shifts with rotating Saturdays; no on-call shifts or holiday hours

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, an employee discount program, and a predictable schedule with most weekends off

At Meadowlands Veterinary Hospital, work-life balance isn’t just something we put in a job ad. Our predictable schedule, 7–8 hour shifts, rotating Saturdays, actual lunch breaks, and no on-call or holiday hours mean you’ll have time and energy for life outside of the hospital.

Inside the hospital, you’ll find a compassionate and supportive team that believes everyone benefits when we help one another learn and grow. Add in occasional coffee runs, meals on us, mentoring, and a culture that appreciates what makes each team member unique, and you’ll find a workplace designed to support you personally and professionally.

Why Our Veterinary Receptionists Love It Here

• Predictable Monday–Friday scheduling with 7–8 hour shifts
• Rotating Saturdays, so you’ll have most weekends off
• No on-call shifts or holiday hours
• Actual lunch breaks
• Flexibility that supports a healthy work-life balance
• A compassionate, supportive clinic culture
• Leadership and teammates who support your professional growth
• Mentoring and opportunities to continue developing your skills
• Occasional coffee runs and meals on us
• A workplace where your personality and contributions are appreciated

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth, professionalism, and compassion
• Answer phones and provide exceptional customer service
• Schedule appointments and help coordinate an efficient daily workflow
• Check patients in and out while maintaining accurate client and patient information
• Process invoices and collect payments
• Communicate hospital services, recommendations, and next steps clearly to clients
• Respond to client questions and concerns with empathy and professionalism
• Maintain accurate medical records and client communications
• Coordinate closely with doctors, technicians, and teammates to support patient care
• Maintain an organized, efficient, and welcoming front desk
• Help create a positive experience for every client and patient who walks through our doors

What You’ll Bring

• Previous veterinary reception experience
• Strong customer service and communication skills
• A friendly, compassionate, and professional approach
• Strong organizational skills and attention to detail
• The ability to multitask and prioritize responsibilities in a busy environment
• Confidence communicating with clients in person and over the phone
• The ability to remain calm and professional during stressful or emotional situations
• Reliability and strong follow-through
• A positive attitude and collaborative, team-first mindset
• A genuine passion for helping pets and the people who love them

Financial Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑and‑long-term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist looking for a practice where your client-service skills are valued, your professional growth is supported, and your schedule still leaves room for life outside of work, we’d love to meet you.

Diversity, equity, inclusion, and belonging are core values at Meadowlands Veterinary Hospital and Vetcor. We’re committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.