Veterinary Receptionist - Denver, CO

Northfieldvethospital

Denver, Northern (CO, KY)

Hybrid

USD 28,000 - 29,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Dental insurance

Vision insurance

Paid time off

Uniform allowance

Job summary

Northfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our four-doctor, AAHA-accredited small animal practice in Denver. You will welcome clients, manage calls, schedule appointments, and process payments in a fast-paced setting.

The role offers a four-day workweek, one-hour lunch breaks, and no overnights. Competitive benefits include medical, dental, vision coverage, 401(k) matching, tuition support, and generous PTO.

Qualifications

Previous veterinary client service or reception experience required.
Strong customer service and communication skills.
Ability to thrive in a busy, high-energy veterinary environment.

Responsibilities

Welcome clients and patients with warmth and professionalism.
Provide exceptional client service in a busy veterinary environment.
Manage incoming calls and respond to client questions.
Schedule appointments and maintain an efficient multi-doctor calendar.
Check clients in and out while maintaining accurate information.
Process invoices and collect payments.

Skills

Customer service

Communication

Multitasking

Team collaboration

Tools

POS/Payments software

Job description

Northfield Veterinary Hospital Is Hiring an Experienced Veterinary Receptionist!

Position Details
Role: Experienced Veterinary Receptionist
Status: Full-time
Salary: $20-$21 per hour
Schedule: Four-day workweek with one-hour lunch breaks; evenings and weekends off; no overnight or on-call shifts
Location: Northfield/Central Park neighborhood in Denver, Colorado

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and a $250 annual uniform allowance

Lifestyle Perks You’ll Appreciate: Four-day workweek, evenings and weekends off, six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a veterinary receptionist role that gives you a career you enjoy and time to enjoy life outside of work? Northfield Veterinary Hospital may be exactly what you've been looking for.

Northfield Veterinary Hospital is growing, and we're looking for an experienced Veterinary Receptionist who thrives in a busy, high-energy environment and is ready to join our exceptional team.

We're a four-doctor, AAHA-accredited small animal practice in Denver's Northfield/Central Park neighborhood. We believe a happy, healthy team is essential to exceptional patient and client care, which is why we prioritize professional development, work-life balance, and a positive clinic culture where teammates genuinely support one another.

Our hospital provides a wide range of services, including wellness and senior care, cold laser therapy, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more.

Why Our Veterinary Receptionists Love It Here

Four-day workweek with evenings and weekends off
One-hour lunch breaks
No overnight or on-call shifts
Supportive, collaborative team that values your contributions
AAHA-accredited hospital committed to high-quality medicine and client service
Mentoring and professional development opportunities
Continuing education support to help you keep growing
Breakroom stocked with drinks and snacks
$250 annual uniform allowance
A positive clinic culture that prioritizes work-life balance

What Our Veterinary Receptionists Do

Welcome clients and patients with warmth, professionalism, and compassion
Provide exceptional client service in a busy veterinary environment
Manage incoming phone calls and respond to client questions
Schedule appointments and help maintain an efficient multi-doctor calendar
Check clients and patients in and out while maintaining accurate information
Process invoices and collect payments
Communicate hospital services, policies, and next steps clearly and professionally
Coordinate with doctors, technicians, and assistants to support efficient patient flow
Manage medical record requests, reminders, and other administrative tasks
Handle client questions and concerns with empathy and professionalism
Maintain a clean, organized, and welcoming reception area
Support teammates as needed to keep the hospital running smoothly

What Our Veterinary Receptionists Bring

Previous veterinary client service or reception experience required
Strong customer service and communication skills
Ability to thrive in a busy, high-energy veterinary environment
Excellent organizational and multitasking abilities
Confidence communicating with clients both in person and over the phone
Ability to handle challenging conversations with empathy and professionalism
Strong attention to detail and follow-through
Dependability and professionalism
A positive, collaborative, team-first approach
Genuine commitment to exceptional client and patient care

The Extras You’ll Actually Feel

At Northfield Veterinary Hospital, we believe great veterinary medicine starts with taking care of the people who make it possible. You'll have a predictable four-day workweek, evenings and weekends to yourself, real lunch breaks, and a team that supports your professional growth.

Add in a stocked breakroom, mentoring, continuing education opportunities, and a $250 annual uniform allowance, and you'll have a workplace designed to support you both professionally and personally.

Benefits You Can’t Beat

A flexible approach to compensation that reflects your skill set and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free or discounted lab work for employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
$250 annual uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program

Join Our Team!

If you're an experienced Veterinary Receptionist looking for a hospital where you can provide exceptional service, continue growing professionally, and still have time for life outside of work, we'd love to meet you.

Diversity, equity, inclusion, and belonging are core values at Northfield Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.