Veterinary Receptionist — Warm Client Service Pro

Animal Clinic of La Porte; Midlothian (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Employee Pet Care Discounts

Job summary

Swift Creek Animal Hospital in Midlothian, VA seeks a friendly Veterinary Receptionist to be the welcoming face of the practice. The role focuses on client/pet interaction, scheduling, billing, and admin support in a fast-paced clinic.

The ideal candidate brings a positive attitude, strong communication, and a passion for animals. Training is provided, with in-person, on-site work expected in a busy reception area.

Qualifications

• Compassionate, positive, and professional attitude.
• Excellent communication and customer service skills.
• Strong multitasking and organizational abilities.
• Comfortable using computers and learning new software.
• Ability to stay calm and productive in a busy environment.
• Previous reception, customer service, or veterinary experience is a plus, but not required.

Responsibilities

• Greeting clients and pets with warmth and professionalism.
• Scheduling appointments and managing daily patient flow.
• Answering phones and assisting clients with questions and service needs.
• Processing payments and handling client transactions.
• Maintaining accurate patient and client records.
• Managing incoming and outgoing mail and email communications.
• Supporting the veterinary team with administrative tasks.
• Keeping the lobby and reception area welcoming, organized, and clean.

Skills

Customer service

Communication

Multitasking

Computer skills

Calm under pressure

Vet experience

Job description

Swift Creek Animal Hospital in Midlothian, VA seeks a friendly Veterinary Receptionist to be the welcoming face of the practice. The role focuses on client/pet interaction, scheduling, billing, and admin support in a fast-paced clinic.

The ideal candidate brings a positive attitude, strong communication, and a passion for animals. Training is provided, with in-person, on-site work expected in a busy reception area.