Veterinary Receptionist — Caring, Fast-Paced Clinic Support

Alliance Animal Health; Lawrence (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Tuition Reimbursement

Job summary

Gentle Care Animal Hospital is seeking a friendly Veterinary Receptionist to help keep our front desk welcoming and efficient. You will greet clients, schedule appointments, process payments, and support the veterinary team to ensure smooth daily operations.

The ideal candidate has at least one year of receptionist or veterinary experience, excellent communication, and strong organizational skills. Join us for a supportive, fast-paced environment with opportunities for growth and ongoing

Qualifications

• At least one year of receptionist or veterinary experience preferred.
• A compassionate, calm, and professional approach to client service.
• Strong communication skills and the ability to multitask in a busy environment.
• Excellent organizational skills and computer proficiency.
• A team-oriented attitude and a willingness to support coworkers.
• A self-starter mindset with a desire to learn and grow in veterinary medicine.

Responsibilities

• Welcome clients and patients warmly while maintaining a clean, professional, and inviting reception area.
• Answer phone calls and emails, respond to questions, and direct concerns to the appropriate team member.
• Schedule veterinary appointments efficiently to support patient needs and daily hospital flow.
• Check clients in and out, process payments, and complete front-desk transactions accurately.
• Listen to client concerns and provide compassionate, discreet emotional support during stressful or difficult situations.
• Recognize urgent concerns and promptly communicate with the veterinary team when a patient may need immediate attention.
• Help clients navigate their veterinary visits and connect them with the appropriate team members for questions about care and treatment.
• Collaborate with veterinarians, veterinary technicians, and veterinary assistants to support clear communication and exceptional service.

Skills

Compassionate service

Strong communication

Multitasking

Organizational skills

Team player

Self-starter

Tools

Computer proficiency

Job description

Gentle Care Animal Hospital is seeking a friendly Veterinary Receptionist to help keep our front desk welcoming and efficient. You will greet clients, schedule appointments, process payments, and support the veterinary team to ensure smooth daily operations.

The ideal candidate has at least one year of receptionist or veterinary experience, excellent communication, and strong organizational skills. Join us for a supportive, fast-paced environment with opportunities for growth and ongoing