Veterinary Front Desk & Client Services Pro

NVA General Practice; Midlothian (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Employee Pet Care Discounts

Job summary

Swift Creek Animal Hospital in Midlothian, VA is seeking a friendly Veterinary Receptionist to greet clients and their pets, schedule appointments, and manage daily front-desk operations with warmth and professionalism.

Join a compassionate, collaborative team that supports growth and patient care, with opportunities to learn veterinary terminology, assist the veterinary staff, and deliver excellent client service in person.

Qualifications

• Customer service experience is helpful but not required.
• Knowledge of veterinary terminology is helpful.
• Experience with dogs and other companion animals preferred.
• Strong attention to detail and time-management skills.

Responsibilities

• Greeting clients and pets with warmth and professionalism
• Scheduling appointments and managing daily patient flow
• Answering phones and assisting clients with questions and service needs
• Processing payments and handling client transactions
• Maintaining accurate patient and client records
• Managing incoming and outgoing mail and email communications
• Supporting the veterinary team with administrative tasks
• Keeping the lobby and reception area welcoming, organized, and clean

Skills

Compassionate

Communication

Multitasking

Organization

Tech-savvy

Calm under pressure

Job description

Swift Creek Animal Hospital in Midlothian, VA is seeking a friendly Veterinary Receptionist to greet clients and their pets, schedule appointments, and manage daily front-desk operations with warmth and professionalism.

Join a compassionate, collaborative team that supports growth and patient care, with opportunities to learn veterinary terminology, assist the veterinary staff, and deliver excellent client service in person.