Veterinary Front Desk Pro | Pet Lover, Scheduling & Care

Abqpetcarehospital; Cottleville (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

PTO

Uniform allowance

Pet discounts

Job summary

National Veterinary Associates (NVA) is seeking a Veterinary Receptionist in Missouri to warmly welcome clients and their pets, manage appointments, and handle calls and records. You will work closely with the veterinary team to ensure a smooth, organized, and stress-free experience for both pets and their families.

The role emphasizes strong communication, friendly service, and basic computer skills for scheduling and payments in a fast-paced clinic environment.

Qualifications

• Excellent verbal and written communication skills are required.
• A friendly, professional manner and a customer-first approach are essential.
• Basic computer skills for scheduling, records, and payments are expected.

Responsibilities

• Greet clients and their pets with warmth and empathy.
• Schedule appointments and manage the clinic calendar.
• Answer calls, emails, and messages promptly and professionally.
• Keep client records up-to-date, including medical history and insurance details.
• Assist with check-in/check-out and payment processing.
• Share information about services, products, and procedures.
• Maintain a tidy, pet-friendly reception area.
• Collaborate with the veterinary team to ensure smooth clinic operations.

Skills

Customer service

Communication

Computer skills

Attention to detail

Pet care knowledge

Tools

Scheduling software

Medical records software

Payment processing systems

Job description

National Veterinary Associates (NVA) is seeking a Veterinary Receptionist in Missouri to warmly welcome clients and their pets, manage appointments, and handle calls and records. You will work closely with the veterinary team to ensure a smooth, organized, and stress-free experience for both pets and their families.

The role emphasizes strong communication, friendly service, and basic computer skills for scheduling and payments in a fast-paced clinic environment.