Veterinary Receptionist/Technician Assistant

Western Hills Veterinary Clinic; MIDDLETOWN (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Job summary

Western Hills Veterinary Clinic in Middletown, OH is seeking a Veterinary Receptionist/Technician Assistant to join our full-service clinic. 1-2 full-time positions, possibly 1 part-time. Compensation is based on experience and includes PTO after first year.

The role covers front-desk duties, patient intake, invoicing, medication handling, and clinic upkeep. Training and development opportunities are available within a supportive team environment.

Qualifications

• Minimum education required is High School Diploma.
• Experience in a veterinary setting is a plus.
• Strong customer service and communication skills are essential.

Responsibilities

• Managing multiple phone lines.
• Scheduling appointments.
• Greeting clients.
• Admitting and discharging pets.
• Processing payments.
• Adding procedures and medications to invoices.
• Filling medications as directed by RVTs/Veterinarians.
• Cleaning and packing surgical instruments.
• Caring for boarded pets and clinic animals.
• Ensuring clinic is clean and presentable.
• Inventories and stocking supplies.

Skills

Customer service

Phone handling

Scheduling

Team player

Multi-tasking

Communication skills

Education

High School Diploma

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Dedicated, Friendly, Proactive, Team Player wanted!

Western Hills Veterinary Clinic in Middletown, OH is seeking to fill 1-2 full time positions, and, possibly 1 part time position at our full-service Clinic, for a Veterinary Receptionist/Technician Assistant. Compensation is appropriate to experience.

Responsibilities include but are not limited to:

• Managing multiple phone lines
• Scheduling appointments
• Greeting clients
• Admitting and discharging pets
• Processing payments
• Properly adding procedures and medications to invoice
• Properly filling medications as directed by RVTs and/or Veterinarians
• Cleaning and packing of surgical instruments
• Caring for boarded pets and Clinic animals
• Ensuring that the Clinic is clean and presentable at all times
• Inventories and stocking supplies

Hours:

We are openMonday through Friday. Shifts will vary through the week. Expect 38 to 40 (+/-) hours (full time) per week with rotating weekends for kennels, including holidays. We are not open for business on weekends.

Preferred Qualifications:

We are looking for someone with excellent skills in the following areas:

• Client services, sales
• Communication skills
• Honesty and integrity
• Able to be on your feet for extended periods of time
• Multi-tasking while staying calm
• Applicants should possess a great attitude and outgoing personality
• Problem solving abilities
• A high level of computer proficiency
• Exceptional telephone communication skills

Most importantly, applicants must be able to work as part of a team!

Top priority will be given to applicants with experience working in a veterinary setting, however, we are happy to train the right applicant. Candidates must have experience in a customer service environment. This position requires someone that is excellent at handling difficult situations with tact and diplomacy. A caring and compassionate attitude is required of all members of our team. Minimum education required is High School Diploma. Reviews first 90 days with increases as earned. Full time positions are eligible for 40 hours PTO after the first year.

Job Type: 1-2 Full-time, possibly 1 Part-time.