Veterinary ReceptionistTechnician Assistant

Western Hills Veterinary Clinic; MIDDLETOWN (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Job summary

Western Hills Veterinary Clinic in Middletown, OH seeks a Veterinary Receptionist/Technician Assistant to join our full-service clinic. Responsibilities include phone management, appointment scheduling, client greeting, pet admission/discharge, and processing payments. Training will be provided; strong teamwork and a compassionate demeanor are essential.

Hours are 38–40 per week with rotating weekends/holidays. Preference for candidates with veterinary experience; high school diploma required.

Qualifications

• Minimum education: High School Diploma.
• Experience in customer service preferred.
• Training available for right candidate.

Responsibilities

• Manage multiple phone lines and schedule appointments.
• Greet clients and admit/discharge pets.
• Process payments and add procedures/medications to invoices.
• Fill medications as directed by RVTs/veterinarians.
• Clean/pack surgical instruments and care for boarded pets.
• Ensure clinic remains clean and presentable.
• Maintain inventories and stock supplies.

Skills

Customer service

Sales

Communication

Honesty & integrity

Multitasking

Team player

Problem solving

Computer proficiency

Telephone communication

Positive attitude

Education

High School Diploma

Job description

Benefits:

Bonus based on performance

Employee discounts

Paid time off

Training & development

Dedicated, Friendly, Proactive, Team Player wanted!

Western Hills Veterinary Clinic in Middletown, OH is seeking to fill 1-2 full time positions, and, possibly 1 part time position at our full-service Clinic, for a Veterinary Receptionist/Technician Assistant. Compensation is appropriate to experience.

Responsibilities include but are not limited to:

Managing multiple phone lines

Scheduling appointments

Greeting clients

Admitting and discharging pets

Processing payments

Properly adding procedures and medications to invoice

Properly filling medications as directed by RVTs and/or Veterinarians

Cleaning and packing of surgical instruments

Caring for boarded pets and Clinic animals

Ensuring that the Clinic is clean and presentable at all times

Inventories and stocking supplies

Hours: We are open Monday through Friday. Shifts will vary through the week. Expect 38 to 40 (+/-) hours (full time) per week with rotating weekends for kennels, including holidays. We are not open for business on weekends.

Preferred Qualifications: We are looking for someone with excellent skills in the following areas:

Client services, sales

Communication skills

Honesty and integrity

Able to be on your feet for extended periods of time

Multi-tasking while staying calm

Applicants should possess a great attitude and outgoing personality

Problem solving abilities

A high level of computer proficiency

Exceptional telephone communication skills

Most importantly, applicants must be able to work as part of a team!

Top priority will be given to applicants with experience working in a veterinary setting, however, we are happy to train the right applicant. Candidates must have experience in a customer service environment. This position requires someone that is excellent at handling difficult situations with tact and diplomacy. A caring and compassionate attitude is required of all members of our team. Minimum education required is High School Diploma. Reviews first 90 days with increases as earned. Full time positions are eligible for 40 hours PTO after the first year.

Job Type: 1-2 Full-time, possibly 1 Part-time.