Veterinary Receptionist - Willoughby Hills, OH

Ahicares; Willoughby (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Flexible Spending Account

Health Insurance

Paid Time Off

Quarterly Team Rewards Bonus Program

Employee Assistance Program

Continuing education allowance

Holiday pay

Job summary

A local animal hospital in Willoughby Hills is seeking a Veterinary Receptionist to join their team. This full-time position offers a flexible schedule with required evening and Saturday shifts. Ideal candidates should possess strong client service skills, excellent communication abilities, and the ability to thrive in a fast-paced environment. A commitment to exceptional pet care and team collaboration is essential. Competitive benefits include health insurance, 401(k) matching, and ongoing education support.

Qualifications

• Excellent client service and sales skills.
• Strong communication abilities, especially over the phone.
• High level of computer proficiency.

Responsibilities

• Manage phone lines and book appointments.
• Greet clients and process payments.
• Maintain a clean reception area.

Skills

Client service

Sales

Communication

Multi-tasking

Telephone communication

Computer proficiency

Job description

Veterinary Receptionist - Willoughby Hills, OH

Animal Hospital is Hiring a Veterinary Receptionist!

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience

Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full‑service hospital. This is a full‑time position with a flexible schedule, however, evening, and Saturday shifts will be required.

Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets’ lives?

Join Animal Hospital Inc., a small animal practice, and full‑service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there.

We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world‑class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY!

This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.

Candidates must have excellent skills in the following areas: client service, sales, communication, and multi‑tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast‑paced environment. Priority will be given to applicants with experience working in a veterinary hospital.

Benefits include:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full-time only)
• All US‑based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the veterinary receptionist we’re looking for? Apply today.

Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.