Veterinary Receptionist

Missionvetpartners; Middletown (NJ); On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Paid time off

Discounted veterinary care

24/7 access to doctors

Job summary

Missionvetpartners at Middletown Animal Hospital is seeking a Receptionist to manage client interactions and support efficient hospital operations. You’ll be the Director of First Impressions, ensuring every interaction reflects our commitment to compassionate care while coordinating care for our patients.

The ideal candidate has a passion for animals, excellent customer service skills, and the ability to manage multiple tasks in a fast-paced environment. We offer competitive compensation along with benefits such as health, dental, and vision insurance.

Qualifications

• Passion for providing excellent customer service and a genuine love for animals.
• Ability to manage stressful situations with good judgment.
• Strong organizational skills and multitasking ability.

Responsibilities

• Manage a multi-line phone system and greet clients positively.
• Maintain accurate medical records and manage appointment schedules.
• Educate clients on preventative care and hospital services.
• Demonstrate empathy and treat each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Ability to multitask

Tools

Veterinary software

Job description

At Middletown Animal Hospital, our focus is simple: providing exceptional small animal medicine while fostering a supportive environment where you can do your best work. Our dedication to patient care and community trust is clearly reflected in our excellent 4.7-star Google rating. We believe that when our teammates feel valued and professionally supported, the entire community benefits. If you are looking for an opportunity to grow your professional skills and succeed within a high-quality practice environment, this is where your next career chapter begins.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $18.00-$21.00 based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401(k) retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

Enjoy Paid Time Off and Additional Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.