Veterinary Receptionist: Patient-Focused Front Desk Hero

Mission Pet Health; Boerne (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Healthcare benefits

Job summary

Mission Pet Health in Boerne, TX is seeking a friendly Receptionist to join our veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care with compassionate, patient-centered service.

You'll handle medical records, schedule appointments, and process payments while providing education on preventive care to pet owners. Weekend availability is preferred to support our busy practice.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and ability to handle stressful situations.
• Strong organizational skills and multitasking in fast-paced settings.
• Collaborative, team-first mindset; able to work independently.
• Experience with veterinary software preferred; flexible schedule including weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, reflect our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, showing empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Multitasking

Teamwork

Calm under pressure

Tools

Vet software

Job description

Mission Pet Health in Boerne, TX is seeking a friendly Receptionist to join our veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care with compassionate, patient-centered service.

You'll handle medical records, schedule appointments, and process payments while providing education on preventive care to pet owners. Weekend availability is preferred to support our busy practice.