Veterinary Receptionist - Path to Lead CSR, Full-Time

Worthington Woods Animal Care Center; Columbus (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability

401k with company match

Paid time off

Job summary

Worthington Woods Animal Care Center in Columbus, OH is seeking a Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. You will manage appointments, greet clients, answer phones, and help explain our services with compassion.

This full-time role offers a fast-paced environment, opportunities for growth into leadership, a comprehensive benefits package, and a schedule that includes weekdays and occasional Saturdays.

Qualifications

• 3+ years of experience in a customer service, reception, or client-facing role required.
• Previous veterinary receptionist or healthcare-related front-desk experience required.
• Experience with multi-line phone systems and in-person client interactions preferred.

Responsibilities

• Create exceptional client experiences, manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions; support clients with services information.
• Process transactions and maintain accurate financial records for the practice.

Skills

Customer service

Phone etiquette

Communication

Scheduling

Payments processing

Tools

EzyVet

Job description

Worthington Woods Animal Care Center in Columbus, OH is seeking a Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. You will manage appointments, greet clients, answer phones, and help explain our services with compassion.

This full-time role offers a fast-paced environment, opportunities for growth into leadership, a comprehensive benefits package, and a schedule that includes weekdays and occasional Saturdays.