Veterinary Receptionist - Front Desk & Client Care Pro

Miramar Animal Hospital; Jacksonville (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Tuition support

Continuing education allowance

Uniform allowance

Employee pet discounts

Six paid holidays

Descripción de la vacante

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist in Jacksonville, FL. You will be the friendly first contact for clients and their pets, handling check-in/out, scheduling, and basic billing in a fast-paced clinic.

The role emphasizes exceptional client service, teamwork with veterinarians and technicians, and a flexible 4-day schedule with rotating Saturday half-days. Benefits include health and retirement options, CE opportunities, and pet discounts.

Formación

• Experience in a customer service role is required; veterinary receptionist experience preferred.
• Strong communication and interpersonal skills, in person, on the phone, and in writing.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Greet clients and patients warmly and provide outstanding customer service from check-in to check-out.
• Answer calls, texts, and emails and address client questions promptly and professionally.
• Schedule appointments and manage daily appointment flow to keep the clinic on track.
• Process payments and reviews invoices and estimates with clients; handle billing questions.
• Update client and patient records accurately and send reminders for appointments and vaccines.
• Handle prescription refill and pet food requests and route to the medical team.
• Collaborate with veterinarians and technicians to keep operations smooth.
• Support clients with compassion during stressful moments, including end-of-life visits.
• Maintain a clean, organized reception area.

Conocimientos

Customer service

Veterinary receptionist

Communication

Multitasking

Educación

High school diploma or equivalent

Herramientas

Practice management software

Descripción del empleo

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist in Jacksonville, FL. You will be the friendly first contact for clients and their pets, handling check-in/out, scheduling, and basic billing in a fast-paced clinic.

The role emphasizes exceptional client service, teamwork with veterinarians and technicians, and a flexible 4-day schedule with rotating Saturday half-days. Benefits include health and retirement options, CE opportunities, and pet discounts.