Veterinary Receptionist: Compassionate Front Desk Pro

Vetcor; Jacksonville (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance (medical, dental, &/a

Paid parental leave

Paid time off

Employee pet discounts

Uniform allowance

Continuing education allowance

Six paid holidays

Employee assistance program

Employee discount program

Job summary

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist to be the friendly first contact for clients and their pets. You’ll coordinate front-desk operations, field calls, schedule visits, and support the veterinary team to ensure a smooth day at the clinic.

The role requires prior customer service experience and a preference for veterinary exposure; a courteous, organized individual will thrive in our team-oriented environment with rotating Saturdays and growth opportunities.

Qualifications

• Previous customer service experience required; veterinary experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Experience with veterinary practice management software is a plus.

Responsibilities

• Greet clients and patients warmly from check-in to check-out.
• Answer calls, texts, and emails; address questions promptly.
• Schedule appointments and manage daily flow to keep clinic on track.
• Process payments; review invoices and estimates; answer billing questions.
• Update records; send reminders for appointments and vaccines.
• Collaborate with veterinarians and veterinary technicians to run the clinic smoothly.
• Support clients with compassion during stressful moments; end-of-life visits.
• Maintain a clean, organized, welcoming reception area.

Skills

Customer service

Communication

Multitasking

Detail oriented

Veterinary experience

Office software

Tools

Practice management software

Job description

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist to be the friendly first contact for clients and their pets. You’ll coordinate front-desk operations, field calls, schedule visits, and support the veterinary team to ensure a smooth day at the clinic.

The role requires prior customer service experience and a preference for veterinary exposure; a courteous, organized individual will thrive in our team-oriented environment with rotating Saturdays and growth opportunities.