Veterinary Receptionist

Arlington Animal Clinic, LLC; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Employee discounts

Term Life Insurance

Accident

Paid continuing education

Job summary

Arlington Animal Clinic, LLC in Jacksonville, FL is seeking a full-time veterinary receptionist to join our privately owned, 2-doctor practice. We value compassionate front desk staff with veterinary experience, computer skills, and the ability to multi-task.

Responsibilities include greeting clients, scheduling with Avimark, answering phones, and assisting clients with heartworm and flea information. We offer a benefits package and flexible hours.

Qualifications

• Experience at veterinary front desk or reception preferred.
• Avimark experience preferred.
• Compassionate and strong work ethic.
• Ability to multi-task and communicate effectively.

Responsibilities

• Greet clients and check patients in.
• Operate veterinary software; Avimark experience a plus.
• Provide clear information over the phone with a good phone voice.
• Schedule and confirm appointments using veterinary software.
• Assess emergencies vs. non-emergencies over the phone.
• Be computer savvy and accurate in typing.
• Assist with animal handling when needed.
• Provide basic information on Heartworm and flea prevention.
• Offer support to grieving clients and provide resources.

Skills

Empathy

Multi-tasking

Communication skills

Computer literacy

Education

High School Diploma or equivalent

Tools

Avimark

Job description

Job description

We are seeking a full-time veterinary receptionist to join our team! We are a PRIVATELY OWNED, 2 doctor practice, in the Arlington neighborhood of Jacksonville, FL. Candidates with veterinary reception experience are preferred. Candidates who have veterinary assistant experience or front desk experience in an animal boarding facility will also be considered. The candidate should be compassionate, have a great work ethic, be able to multi-task and be computer savvy.

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Duties

• Greet each client with a smile and check patients in
• Have veterinary software experience (Avimark experience is a plus!)
• Have a good phone voice, be able to clearly and effectively give correct information out over the phone
• Schedule appointments using veterinary software
• Confirming appointments
• Be able to assess the difference between an emergency and non-emergency over the phone
• Be computer savvy and have good typing skills
• Have animal handling experience
• Have an understanding of basic Heartworm and Flea Preventives
• Be a compassionate listener
• Offer emotional support and resource materials to grieving clients

Job Type

Full-time

Pay

$16.00 - $22.00 per hour

Salary

$16-$22/hr

Experience

1-3 yrs: Veterinary Reception: 1 year (Preferred)

Customer service: 1 year (Preferred).

Hours

M-F 7:30 am-6 pm , Saturdays: 9am-2pm

Benefits

(eligible after 90 day probation period) Health Insurance, Dental/Vision, Term Life Insurance, Accident, PTO, paid continuing education, employee discount

Education

High School Or Equivalent (Preferred)

Language

English

Spanish (Bonus!)

Work Location

In person

Job Types

Full-time, Part-time