Compassionate Vet Front Desk Pro — Flexible Hours & Tuition

Jacksonville Community Pet Clinic - West; Jacksonville (FL); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonus program

Health insurance (part-time)

Job summary

Jacksonville Community Pet Clinic West seeks an experienced Veterinary Receptionist to greet clients, schedule appointments, and manage front desk operations with a calm, friendly demeanor. You’ll handle phone inquiries, process payments and estimates, maintain client records in the practice management system, and support doctors and staff to ensure a welcoming visit for every pet family.

Join a compassionate team that values accessible, high-quality care, continuing education, and employee

Qualifications

• Strong communication skills and a real interest in helping people and pets.
• Previous veterinary receptionist, client service, or front desk experience preferred.
• Comfort discussing estimates, payments, financing options, and next steps with clients.
• Strong organization and attention to detail, with the ability to multitask in a fast-paced hospital.

Responsibilities

• Greet clients and patients warmly and professionally in person and by phone.
• Schedule appointments, manage phone calls, and respond to client questions.
• Check clients in and out to keep the day’s workflow running smoothly.
• Maintain accurate client and patient records in the practice management system.
• Process invoices, payments, estimates, and client account updates accurately.
• Help clients understand recommended services, care options, and payment or financing resources.

Skills

Communication

Front desk experience

Multitasking

Organization

Empathy

Tools

Practice management software

Multi-line phones

Job description

Jacksonville Community Pet Clinic West seeks an experienced Veterinary Receptionist to greet clients, schedule appointments, and manage front desk operations with a calm, friendly demeanor. You’ll handle phone inquiries, process payments and estimates, maintain client records in the practice management system, and support doctors and staff to ensure a welcoming visit for every pet family.

Join a compassionate team that values accessible, high-quality care, continuing education, and employee