Veterinary Front Desk Specialist (Flexible Schedule)

Millersport Small Animal Clinic; Getzville (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Discounted veterinary care for your or

Job summary

Mission Pet Health is seeking a friendly receptionist to join a nationwide network of veterinary professionals. You will manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care.

We offer comprehensive benefits and opportunities for growth, including AVMA-accredited programs, 401k, medical/dental/vision, and Teladoc access. A flexible schedule with weekends and holidays may be required.

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication, calm under stress, and positive attitude.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently when needed.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients warmly.
• Ensure seamless care coordination by maintaining medical records, scheduling, and handling transactions.
• Advocate for pet health by educating clients on preventative care and services.
• Demonstrate compassion and empathy, treating every pet like your own.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly receptionist to join a nationwide network of veterinary professionals. You will manage a multi-line phone system, greet clients, and coordinate appointments with compassionate care.

We offer comprehensive benefits and opportunities for growth, including AVMA-accredited programs, 401k, medical/dental/vision, and Teladoc access. A flexible schedule with weekends and holidays may be required.