Veterinary Receptionist — Compassionate Front Desk Pro

Caring Hands Animal Hospital - Centreville; Cottleville (MO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Onboarding and mentorship

Professional development

Employee pet discount

Job summary

Cottleville Animal Hospital in Missouri is seeking a dedicated Veterinary Receptionist for full-time or part-time roles at the front desk. The ideal candidate will greet clients, manage a multi-line phone system, schedule appointments, process payments, and maintain a welcoming, organized reception area.

We provide a comprehensive benefits package including medical, dental, and vision insurance, paid time off and a 401(k), onboarding and mentorship, professional development, and an employee pet

Qualifications

• 1+ year front desk/reception experience in medical, dental, veterinary or high-volume service environments.
• Strong customer service skills with clear communication and active listening.
• Experience with appointment scheduling, multi-line phones, data entry and payment processing.
• Highly organized, detail-oriented, and able to multitask in a fast-paced setting.
• Proficient with Microsoft Office; comfortable learning new software.

Responsibilities

• Greet and check in clients and patients at the front desk.
• Answer and manage a multi-line phone system and schedule inquiries.
• Process payments and schedule future appointments.
• Provide compassionate customer service to anxious clients.
• Maintain accurate records in the practice management system.

Skills

Front desk experience

Customer service

Multi-line phone system

Data entry

POS experience

Microsoft Office

Team player

Job description

Cottleville Animal Hospital in Missouri is seeking a dedicated Veterinary Receptionist for full-time or part-time roles at the front desk. The ideal candidate will greet clients, manage a multi-line phone system, schedule appointments, process payments, and maintain a welcoming, organized reception area.

We provide a comprehensive benefits package including medical, dental, and vision insurance, paid time off and a 401(k), onboarding and mentorship, professional development, and an employee pet