Veterinary Receptionist – Compassionate Front Desk Pro

Eastlakepets; Chula Vista (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Flexible Spending Account (full-time)

529 Savings Plan

Tuition Support Program (full-time)

Referral Bonus Program

Health insurance (medical, dental, and

Vision insurance (full-time)

Paid time off

Sick time

Uniform allowance

Professional development

Job summary

Eastlake Village Veterinary Clinic in Chula Vista, CA is seeking an experienced Veterinary Receptionist. This full-time role involves greeting clients, managing appointments, and handling payments to support a smooth day at the clinic.

Candidates should have prior veterinary receptionist experience, excellent customer service, and strong communication skills. A dependable, caring attitude and ability to multitask in a busy setting are essential.

Qualifications

• Previous veterinary receptionist experience is required.
• At least two years of professional veterinary experience preferred.
• Excellent customer service and interpersonal skills.
• Strong communication and telephone skills.
• The ability to multitask in a busy front-desk environment.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming phone calls and respond to client questions clearly and courteously.
• Schedule appointments and help manage the hospital’s daily calendar.
• Check clients and patients in and out efficiently.
• Process payments, review invoices, and communicate charges accurately.
• Maintain complete and accurate client and patient information.
• Document client communication and update medical records appropriately.
• Coordinate communication between clients, veterinarians, and the clinical team.
• Provide knowledgeable assistance regarding hospital services, products, and general pet-care needs.
• Help maintain a clean, organized reception area.
• Support efficient front-desk and hospital operations throughout the day.

Skills

Veterinary receptionist experience

Customer service

Communication

Multitasking

Organizational skills

Tools

Cornerstone veterinary software

Job description

Eastlake Village Veterinary Clinic in Chula Vista, CA is seeking an experienced Veterinary Receptionist. This full-time role involves greeting clients, managing appointments, and handling payments to support a smooth day at the clinic.

Candidates should have prior veterinary receptionist experience, excellent customer service, and strong communication skills. A dependable, caring attitude and ability to multitask in a busy setting are essential.