Veterinary Receptionist - Compassionate Front Desk

JESUS ALFONSO GUAJARDO; San Diego (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Free food & snacks

Training & development

Job summary

We are seeking a compassionate Veterinary Receptionist in San Diego, CA to be the friendly first contact for clients and their pets. You will manage check-ins, scheduling, and reception duties with a focus on providing a welcoming experience.

Responsibilities include greeting clients, handling calls and emails, maintaining patient records, processing payments, and coordinating care with veterinarians. Prior reception or customer service in a clinical setting is preferred.

Qualifications

• Strong communication and interpersonal skills are essential.
• Compassionate and patient demeanor with clients and pets.
• Proficiency in scheduling and basic computer tasks.
• Ability to multitask in a fast-paced clinical reception area.

Responsibilities

• Greet clients and their pets warmly, check them in for appointments.
• Answer phone calls, emails, and manage appointment scheduling.
• Maintain and update patient records in the veterinary management system.
• Process payments, invoices, and handle billing inquiries.
• Coordinate with veterinarians and technicians to manage patient flow.
• Educate clients on clinic services, products, and follow-up care.
• Maintain a clean and organized front desk reception area.

Job description

We are seeking a compassionate Veterinary Receptionist in San Diego, CA to be the friendly first contact for clients and their pets. You will manage check-ins, scheduling, and reception duties with a focus on providing a welcoming experience.

Responsibilities include greeting clients, handling calls and emails, maintaining patient records, processing payments, and coordinating care with veterinarians. Prior reception or customer service in a clinical setting is preferred.