Veterinary Receptionist — Grow Your Career with Compassion

Companion (Norridge); Norridge (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted veterinary care for your 1

Access to online discount platform

Teladoc 24/7 doctor access

Medical, Dental, and Vision insurance

401k retirement plan

Life Insurance and Disability coverage

Job summary

Mission Pet Health is seeking a friendly, professional receptionist for a hospital network in Illinois. You will manage a multi-line phone system, greet clients warmly, and contribute to efficient front-desk operations with a patient-first approach.

You will maintain medical records, coordinate appointments, handle payments, and support clinical staff. The role offers growth opportunities, benefits, and a collaborative, pet-centered culture across our network.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication with the ability to handle stressful situations.
• Strong organizational skills for multitasking in a fast-paced environment.
• Team-oriented with the ability to work independently.
• Experience with veterinary software preferred; some weekend/holiday shifts may be required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly, professional receptionist for a hospital network in Illinois. You will manage a multi-line phone system, greet clients warmly, and contribute to efficient front-desk operations with a patient-first approach.

You will maintain medical records, coordinate appointments, handle payments, and support clinical staff. The role offers growth opportunities, benefits, and a collaborative, pet-centered culture across our network.