Compassionate Veterinary Receptionist | Flexible Schedule

Community-Pet-Healthcare; Eagle Village (IN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Discounted veterinary care

Online discount platform

Teladoc access

Job summary

Mission Pet Health is hiring a Receptionist to join The Village Vets network. You will manage a multi-line phone system, greet clients with warmth, maintain medical records, and handle appointments and payments. You’ll educate clients on preventative care and hospital services, while treating each pet with care and empathy.

This role supports a collaborative team in a fast-paced practice, with opportunities for professional growth within a national veterinary network.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with warmth.
• Ensure Seamless Care Coordination: maintain medical records and appointment schedules, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming, respectful presence for clients and pets.

Skills

Clear communication

Customer service

Compassionate care

Team player

Tools

Veterinary software

Job description

Mission Pet Health is hiring a Receptionist to join The Village Vets network. You will manage a multi-line phone system, greet clients with warmth, maintain medical records, and handle appointments and payments. You’ll educate clients on preventative care and hospital services, while treating each pet with care and empathy.

This role supports a collaborative team in a fast-paced practice, with opportunities for professional growth within a national veterinary network.