Pet Care Receptionist | Compassionate, Growth‑Oriented

Mission Pet Health; Wellesley (MA); On-site; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Discounted veterinary care for your 🐾

Online discount platform access

Free 24/7 Teladoc access to doctors

Job summary

Mission Pet Health is seeking a friendly receptionist to welcome clients, manage the front desk, and coordinate care for our animal patients. You will handle phone inquiries, schedule appointments, and assist with billing while upholding the hospital’s compassionate care standards.

Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required. Join a nationwide network of veterinary professionals focused on collaboration and growth.

Qualifications

• A passion for providing excellent customer service and love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for pet health by educating clients on preventative care and hospital services.
• Provide a calming, empathetic presence and treat every pet with care.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to welcome clients, manage the front desk, and coordinate care for our animal patients. You will handle phone inquiries, schedule appointments, and assist with billing while upholding the hospital’s compassionate care standards.

Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required. Join a nationwide network of veterinary professionals focused on collaboration and growth.