Compassionate Veterinary Front Desk & Wellness Advocate

Providence Veterinary Hospital; Alameda (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life Insurance

Disability coverage

Job summary

Mission Pet Health seeks a Receptionist to greet clients, manage a multi-line phone system, and coordinate appointments with care and accuracy. You will help maintain medical records, handle financial transactions, and support pet wellness education in a compassionate environment.

The role emphasizes strong communication, organization, and teamwork, with a supportive benefits package and opportunities for professional growth in a nationwide veterinary network.

Qualifications

• Customer service excellence and love for animals.
• Excellent communication, calm under stress.
• Strong organizational and multitasking in a fast-paced environment.
• Collaborative, team-first mindset.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation.

Skills

Customer service

Love for animals

Communication skills

Organizational skills

Team collaboration

Flexible schedule

Veterinary software

Job description

Mission Pet Health seeks a Receptionist to greet clients, manage a multi-line phone system, and coordinate appointments with care and accuracy. You will help maintain medical records, handle financial transactions, and support pet wellness education in a compassionate environment.

The role emphasizes strong communication, organization, and teamwork, with a supportive benefits package and opportunities for professional growth in a nationwide veterinary network.