Veterinary Receptionist — Welcoming Care & Scheduling

Mission Pet Health; Chicago (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Discounted veterinary care for your 2

Teladoc 24/7 doctor access

401k retirement plan

Job summary

Duke Animal Hospital located in Chicago is seeking a Receptionist to be the first point of contact for clients and pets served by Mission Pet Health's network. This role emphasizes compassionate customer service, accurate recordkeeping, appointment management, and patient education to support overall wellness.

Join a large, experienced team and benefit from flexible scheduling and opportunities to grow within a nationwide veterinary network.

Qualifications

• Be the Director of First Impressions: you'll manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: you'll maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: you'll educate clients on preventative care and hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: you'll be a calming presence for clients, demonstrating empathy and respect in every situation.

Responsibilities

• Be the Director of First Impressions: you'll manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: you'll maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: you'll educate clients on preventative care and hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: you'll be a calming presence for clients, demonstrating empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Flexible schedule

Tools

Veterinary software

Job description

Duke Animal Hospital located in Chicago is seeking a Receptionist to be the first point of contact for clients and pets served by Mission Pet Health's network. This role emphasizes compassionate customer service, accurate recordkeeping, appointment management, and patient education to support overall wellness.

Join a large, experienced team and benefit from flexible scheduling and opportunities to grow within a nationwide veterinary network.