Veterinary Receptionist/Client Service Representative

Homebase, Inc.; Clearfield (UT); On-site; USD 18,000 - 25,000; Full time

Job summary

Clearfield Veterinary Clinic in Clearfield, UT is seeking a Veterinary Receptionist/Client Service Representative to greet clients, schedule appointments, answer calls, and manage payments. The role emphasizes friendly, professional client interaction and accurate record-keeping to support pet care.

The candidate should have at least 1 year of customer service or receptionist experience, with veterinary exposure as a plus, and strong communication and multitasking abilities in a fast-paced

Qualifications

• 1 year of customer service or receptionist experience (veterinary experience a plus)
• Strong communication and organizational skills
• Friendly, professional demeanor with passion for helping people and pets
• Familiarity with basic computer systems and ability to learn new software quickly

Responsibilities

• Greet clients and their pets warmly
• Schedule appointments and manage the clinic calendar
• Answer phone calls and direct inquiries
• Process payments and maintain client records
• Assist with administrative tasks to keep the clinic running smoothly
• Communicate with clients about pets' needs and provide a positive experience

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer literacy

Veterinary experience

Tools

Basic computer systems

Job description

Join Our Team as a Veterinary Receptionist/Client Service Representative!

Are you passionate about animals and enjoy providing exceptional customer service? Clearfield Veterinary Clinic, located in Clearfield, UT, is looking for a friendly and organized Veterinary Receptionist/Client Service Representative to join our team. This is your chance to be part of a dedicated and compassionate group of professionals who care deeply about the health and well-being of pets in our community.

What You'll Be Doing

As a Veterinary Receptionist/Client Service Representative, you’ll be the first point of contact for our clients and their furry friends. Your day-to-day responsibilities will include:

• Greeting clients and their pets with a warm and welcoming attitude.


• Scheduling appointments and managing the clinic’s calendar efficiently.


• Answering phone calls, responding to inquiries, and directing calls as needed.


• Processing payments and maintaining accurate client records.


• Assisting with administrative tasks to ensure the clinic operates smoothly.


• Communicating with clients about their pets’ needs and providing a positive experience.

What We're Looking For

We’re searching for someone who brings a combination of customer service skills and a love for animals. Here’s what we’d like to see:

• Experience: At least 1 year of experience in a customer service or receptionist role (veterinary experience is a plus!).


• Skills: Strong communication and organizational skills, with the ability to multitask in a fast-paced environment.


• Personality: A friendly, professional demeanor with a passion for helping both people and pets.


• Technical Abilities: Familiarity with basic computer systems and the ability to learn new software quickly.

Why You'll Love Working With Us

At Clearfield Veterinary Clinic, we pride ourselves on creating a supportive and collaborative environment where every team member plays an important role in our mission to provide outstanding care to pets and their families. While we do not currently offer additional benefits, we believe the opportunity to work in a rewarding and fulfilling role alongside a caring team makes this position truly special.