Veterinary Receptionist: Client Care Pro (Full-Time)

Animal Hospital of Lewisville; Lewisville (NC); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Employee pet care discounts

Continuing education

Career growth opportunities

Zusammenfassung

Animal Hospital of Lewisville in Lewisville, NC, is seeking an experienced Veterinary Receptionist to join our busy, client-focused team. The role emphasizes exceptional client service, accurate record-keeping, and friendly assistance to pet owners.

This is not an entry-level position; candidates should have at least two years of veterinary hospital experience and be comfortable discussing invoices, estimates, and payments.

Qualifikationen

• Minimum 2 years of veterinary hospital experience.
• Strong customer service and client relation skills.
• Experience with client interaction and payment processes.
• Able to multitask in a fast-paced hospital.
• Willing to learn hospital-specific systems.

Aufgaben

• Welcome clients and patients with professionalism, empathy, and excellent customer service.
• Answer multi-line phones, respond to inquiries, and coordinate client communications.
• Schedule appointments, manage patient check-in and check-out, and support efficient hospital flow.
• Maintain accurate medical records, client information, and appointment details.
• Process payments, communicate estimates and invoices, and assist with billing questions.
• Coordinate with veterinarians, veterinary technicians, and assistants to support patient care.
• Address client concerns professionally and help create a positive, welcoming experience.
• Support prescription refill requests, medical record requests, and daily administrative tasks.

Kenntnisse

Customer service

Client communication

Relationship-building

Organization

Attention to detail

Multitasking

Professionalism

Teamwork

Tools

Practice management software

Jobbeschreibung

Animal Hospital of Lewisville in Lewisville, NC, is seeking an experienced Veterinary Receptionist to join our busy, client-focused team. The role emphasizes exceptional client service, accurate record-keeping, and friendly assistance to pet owners.

This is not an entry-level position; candidates should have at least two years of veterinary hospital experience and be comfortable discussing invoices, estimates, and payments.