Experienced Veterinary Receptionist & Client Care Pro

Innovetive Petcare; Lewisville (NC); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Pet care discounts

Continuing education

Career growth opportunities

Zusammenfassung

Animal Hospital of Lewisville in Lewisville, NC seeks an experienced Veterinary Receptionist to join our close-knit team. If you excel at customer service and enjoy building relationships with pet owners, this is a great fit.

Responsibilities include greeting clients, answering phones, scheduling, maintaining records, handling payments, and supporting the flow of daily hospital operations. Candidates must have at least two years of veterinary hospital experience and strong client-facing skills.

Qualifikationen

• Two years of veterinary hospital experience required.
• Strong client-facing skills and ability to interact with pet owners.

Aufgaben

• Welcome clients and patients with professionalism and empathy.
• Answer multi-line phones and coordinate client communications.
• Schedule appointments and manage check-in/check-out; support hospital flow.
• Maintain accurate medical records and client information.
• Process payments, provide estimates and answer billing questions.
• Coordinate with veterinarians, technicians, and assistants to support care.
• Address client concerns professionally to create a positive experience.
• Support prescription refills, medical record requests, and daily admin tasks.

Kenntnisse

Customer service

Client communication

Relationship-building

Organization

Multitasking

Billing discussions

Teamwork

Adaptability

Tools

Practice management software

Jobbeschreibung

Animal Hospital of Lewisville in Lewisville, NC seeks an experienced Veterinary Receptionist to join our close-knit team. If you excel at customer service and enjoy building relationships with pet owners, this is a great fit.

Responsibilities include greeting clients, answering phones, scheduling, maintaining records, handling payments, and supporting the flow of daily hospital operations. Candidates must have at least two years of veterinary hospital experience and strong client-facing skills.