Veterinary Receptionist

Cole Park Veterinary Hospital; Chapel Hill (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

401(k) Matching

Employee Discounts

Paid Time Off

Employee Assistance Program

Job summary

National Veterinary Associates is seeking a full-time receptionist for the Cole Park Veterinary Hospital in Chapel Hill, NC. The ideal candidate must possess excellent communication skills, be detail-oriented, and have a strong commitment to providing quality customer service. Responsibilities include scheduling appointments and maintaining client records while offering a warm welcome to all clients and their pets.

This position offers a supportive work environment with great benefits, including medical, dental, vision insurance, 401(k), and paid time off.

Qualifications

• Must be self-motivated with good communication skills.
• Commitment to delivering exceptional service to clients and their pets.
• Priority given to applicants with veterinary hospital experience.

Responsibilities

• Greet clients warmly and manage appointment schedules.
• Maintain accurate client and patient records.
• Process payments and provide information about services.

Skills

Communication skills

Detail-oriented

Team player

Customer service

Proficiency in computer systems

Tools

Practice management software

Microsoft Office Suite

Job description

Cole Park Veterinary Hospital is a well‑established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full‑time position; weekends and holidays are required. Applicants must be a team player with a positive attitude and a strong work ethic. Must be self‑motivated, have good communication skills, be detail‑oriented, and be committed to delivering exceptional service to our clients and their pets. Priority will be given to applicants with experience working in a veterinary hospital.

Job Responsibilities

• Greet clients and their pets warmly, ensuring a positive first impression
• Schedule appointments, manage the appointment calendar, and confirm appointments
• Maintain accurate and up‑to‑date client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to appropriate staff members.
• Process payments for services rendered, including handling cash, credit cards, and other payment methods.
• Provide clients with information about pet care, vaccinations, and other services offered by the hospital.
• Assist veterinary staff with various tasks, such as data entry and maintaining a clean and organized reception area.
• Help with the inventory of office supplies, reordering as needed.
• Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast‑paced environment.
• Proficiency in using computer systems, including practice management software and Microsoft Office Suite.
• Comfortable interacting with animals of all types and sizes.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• 401(k) Matching
• Employee Discounts
• Paid Time Off
• Employee Assistance Program

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.