Veterinary Front Desk & Client Care Specialist

National Veterinary Associates; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

401k Matching

Employee Discounts

Paid Time Off

Employee Assistance Program

Job summary

Cole Park Veterinary Hospital, part of National Veterinary Associates, is seeking a receptionist to join a friendly team in Chapel Hill, NC. This full-time role requires weekends and holidays, a positive attitude, and strong communication skills to deliver exceptional client service for pets and their families.

You will greet clients, schedule appointments, manage records, answer phones, process payments, and support veterinary staff in a fast-paced hospital environment.

Qualifications

• Must be a team player with a positive attitude and a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize tasks, and manage time in a fast-paced environment.

Responsibilities

• Greet clients and their pets warmly, ensuring a positive first impression.
• Schedule appointments, manage the appointment calendar, and confirm appointments.
• Maintain accurate client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to staff.
• Process payments for services, including cash, cards, and other methods.
• Provide clients with information about pet care and services offered.
• Assist veterinary staff with data entry and reception area organization.
• Help with inventory of office supplies and reordering as needed.
• Maintain a clean and organized reception area and professional demeanor.

Skills

Communication skills

Customer service

Detail-oriented

Team player

Multitasking

Computer skills

Tools

Practice management software

Microsoft Office

Job description

Cole Park Veterinary Hospital, part of National Veterinary Associates, is seeking a receptionist to join a friendly team in Chapel Hill, NC. This full-time role requires weekends and holidays, a positive attitude, and strong communication skills to deliver exceptional client service for pets and their families.

You will greet clients, schedule appointments, manage records, answer phones, process payments, and support veterinary staff in a fast-paced hospital environment.