Veterinary Receptionist

National Veterinary Associates; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

401k Matching

Employee Discounts

Paid Time Off

Employee Assistance Program

Job summary

Cole Park Veterinary Hospital, part of National Veterinary Associates, is seeking a receptionist to join a friendly team in Chapel Hill, NC. This full-time role requires weekends and holidays, a positive attitude, and strong communication skills to deliver exceptional client service for pets and their families.

You will greet clients, schedule appointments, manage records, answer phones, process payments, and support veterinary staff in a fast-paced hospital environment.

Qualifications

• Must be a team player with a positive attitude and a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize tasks, and manage time in a fast-paced environment.

Responsibilities

• Greet clients and their pets warmly, ensuring a positive first impression.
• Schedule appointments, manage the appointment calendar, and confirm appointments.
• Maintain accurate client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to staff.
• Process payments for services, including cash, cards, and other methods.
• Provide clients with information about pet care and services offered.
• Assist veterinary staff with data entry and reception area organization.
• Help with inventory of office supplies and reordering as needed.
• Maintain a clean and organized reception area and professional demeanor.

Skills

Communication skills

Customer service

Detail-oriented

Team player

Multitasking

Computer skills

Tools

Practice management software

Microsoft Office

Job description

Hospital Name: Cole Park Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full-time position, weekends and holidays are required. Applicants must be a team player with a positive attitude and a strong work ethic. Must be self-motivated, have good communication skills, be detail-oriented, and be committed to delivering exceptional service to our clients and their pets. Priority will be given to applicants with experience working in a veterinary hospital.

Job Responsibilities:

• Greet clients and their pets warmly, ensuring a positive first impression
• Schedule appointments, manage the appointment calendar, and confirm appointments
• Maintain accurate and up-to-date client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to appropriate staff members.
• Process payments for services rendered, including handling cash, credit cards, and other payment methods.
• Provide clients with information about pet care, vaccinations, and other services offered by the hospital.
• Assist veterinary staff with various tasks, such as data entry and maintaining a clean and organized reception area.
• Help with the inventory of office supplies, reordering as needed.
• Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• Proficiency in using computer systems, including practice management software and Microsoft Office Suite.
• Comfortable interacting with animals of all types and sizes.
• Medical, Dental, and Vision Insurance
• 401k
• 401k Matching
• Employee Discounts
• Paid Time Off
• Employee Assistance Program

We look forward to hearing from you!