Veterinary Receptionist - Flexible Schedule & Growth Path

Mission Pet Health; Skokie (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

Companion Skokie, located just north of Chicago, IL, seeks a friendly receptionist to join a AAHA-accredited practice focused on small animal medicine. You will be the first point of contact, coordinating appointments, medical records, and client communications to ensure smooth hospital operations.

The role emphasizes exceptional customer service, accurate records handling, and collaboration with a knowledgeable veterinary team.

Qualifications

• Experience in customer service in a veterinary setting.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and multitasking in fast-paced environments.
• Collaborative, team-oriented with ability to work independently.
• Experience with veterinary practice software is preferred.
• Flexible schedule, including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Coordinate care: maintain accurate medical records, manage appointments, and handle payments.
• Support pet health: educate clients on preventative care and hospital services.
• Offer compassionate, empathetic support to clients and pets at every interaction.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexibility

Tools

Veterinary software

Job description

Companion Skokie, located just north of Chicago, IL, seeks a friendly receptionist to join a AAHA-accredited practice focused on small animal medicine. You will be the first point of contact, coordinating appointments, medical records, and client communications to ensure smooth hospital operations.

The role emphasizes exceptional customer service, accurate records handling, and collaboration with a knowledgeable veterinary team.