Veterinary Receptionist & Client Care Coordinator

Companion (Skokie); Skokie (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Companion Skokie is seeking a friendly receptionist to welcome clients, answer phones, and keep the front desk running smoothly in our AAHA-accredited small animal practice just north of Chicago. You will manage appointments, medical records, and payments, acting as a vital link between clients and veterinary teams while upholding our compassionate care standards.

The role offers opportunities for growth within a nationwide network, with training and mentorship to support your clinical skills

Qualifications

• Prior customer service experience in a fast-paced setting.
• Excellent communication and multitasking abilities.
• Ability to manage appointments and patient records with accuracy.
• Flexibility to work weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and schedule appointments.
• Handle payments and hospital front-desk operations.
• Educate clients on preventive care and hospital services.
• Provide compassionate support and empathy to clients.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Empathy

Veterinary software

Tools

Veterinary software

Job description

Companion Skokie is seeking a friendly receptionist to welcome clients, answer phones, and keep the front desk running smoothly in our AAHA-accredited small animal practice just north of Chicago. You will manage appointments, medical records, and payments, acting as a vital link between clients and veterinary teams while upholding our compassionate care standards.

The role offers opportunities for growth within a nationwide network, with training and mentorship to support your clinical skills