Veterinary Receptionist

Veterinary Practice Partners; Winthrop Harbor (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a full-time Veterinary Receptionist to be the first point of contact for clients. This role is crucial for creating a welcoming atmosphere and ensuring smooth operations. You will be responsible for greeting clients, managing appointments, and providing excellent customer service. The position offers a supportive environment with competitive pay and benefits, including medical, dental, and retirement plans. If you are passionate about animal care and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Pet Discount

401(k) with Company Match

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills are essential.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Handle payments, process credit/debit cards, and schedule appointments.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

Experience as Veterinary Receptionist

Experience as Medical Office Assistant

Job description

Harbor Animal Hospital is hiring a full-timeVeterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide high-quality, compassionate veterinary care for pets while fostering strong relationships with pet owners, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday - Friday: 8:00 AM - 5:00 PM and Rotating Saturdays: 8:00 AM - 12:00 PM

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Harbor Animal Hospital

Located in Winthrop Harbor, IL, we're a leading small-animal veterinary facility offering nothing but the best veterinary services for your best friend. Since Dr. Ned Bartlett founded the hospital in 1988, we've mastered the art of keeping pets their happiest and healthiest selves.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

How many years of experience do you have in the veterinary field? *

Do you have any restrictions in your schedule? *

What is your desired compensation range? *

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.